We’re here to help! Whether you have a question about your order, need assistance with a product, or simply want to get in touch, the Eleva team is happy to assist you.
Our customer support team is committed to providing timely and helpful assistance during business hours.
Customer Support
Business Name:
Eleva LLP
Email:
support@eleva.com
Phone:
+91 98765 43210
Business Hours:
Monday to Saturday
10:00 AM to 6:00 PM (IST)
Business Address:
Street No. 1, Main Road, Opposite Police Station, India
How Can We Help?
You can contact us for assistance with:
- Order-related queries
- Shipping and delivery updates
- Returns and exchanges
- Refund requests
- Product information
- Size and fit guidance
- Payment-related concerns
- General feedback and suggestions
Response Time
We aim to respond to all customer inquiries as quickly as possible.
- Emails: Within 24 to 48 business hours
- Phone Calls: During business hours
- Contact Form Submissions: Within 1 to 2 business days
Response times may vary during weekends, public holidays, or peak shopping seasons.
Before Contacting Us
To help us assist you more efficiently, please include the following details when contacting us regarding an order:
- Order Number
- Full Name
- Registered Email Address
- Mobile Number
- Brief description of your query
Providing complete information helps us resolve your request more quickly.
Stay Connected
Follow Eleva on our social media platforms to stay updated with:
- New product launches
- Exclusive offers
- Seasonal collections
- Announcements and promotions
Links to our official social media profiles are available in the website footer.
We’re Here for You
At Eleva, we value every customer and strive to provide a smooth and enjoyable shopping experience. If you have any questions, concerns, or feedback, don’t hesitate to reach out. We’re always happy to help.